At Viaje Royale, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and services.
Information We Collect:
- Personal Information: When you make a booking or register an account with us, we may collect personal information such as your name, email address, phone number, and payment details.
- Booking Information: We may also collect information related to your bookings, including travel preferences, itinerary details, and any special requests or requirements.
- Website Usage Data: We may gather non-personal information about your interactions with our website, such as your IP address, browser type, pages visited, and timestamps.
How We Use Your Information:
- Fulfillment of Bookings: We use the information you provide to process and manage your bookings, communicate with you about your reservations, and provide customer support.
- Personalization: We may use your information to personalize your experience on our website, such as recommending relevant travel options or promotions based on your preferences.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, services, and special offers.
- Legal Compliance: We may disclose your information as required by law or to comply with legal obligations, enforce our website policies, or protect our rights or the rights of others.
Data Security: We implement a variety of security measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and regular security audits.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.
Your Rights and Choices: You have the right to access, correct, or delete your personal information held by us. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails.
Updates to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates or changes.
Contact Us: If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@viajeroyale.com.
By using our website and services, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of your information as described herein.
Last Updated: March 12, 2024